Family inbox for the people you love.
LovedOne is a family inbox that gives each aging parent one private @lovedone.app email, shared by the whole family. Every doctor, pharmacy, insurer, and attorney writes there — the whole family sees it, assigns it, and never forwards a screenshot at 11pm again.
What LovedOne does
One private address for every provider. AI summaries, smart classification, and a shared view for the whole family.
One private address for every provider
Create a loved one and get an address like [email protected]. Hand it to every doctor, pharmacy, insurer, and attorney, and every message lands in one place — no more care details scattered across five siblings’ inboxes.
AI summaries and smart classification
Every inbound message is parsed, summarized by AI, and classified — appointment, pharmacy, billing, discharge — so you can see what changed and what needs action in seconds, without reading the whole thread.
A shared view for the whole family
Every invited family member sees the same inbox. Comment in-thread, assign tasks, and settle questions in the open instead of relaying updates through one overwhelmed sibling.
A clean record when it matters
When the EOB arrives or a medication changes, the record is already there — timestamped, assigned, and searchable — instead of buried in a group text you can’t find at midnight.
What makes LovedOne different
Families don’t need another app to learn. They need the chaos they already have, replaced.
One address replaces dozens of threads
Most families coordinate care over group texts, forwarded screenshots, and a shared Gmail password nobody remembers. LovedOne replaces all of that with a single address every provider writes to, so nothing important lives only in one person’s phone.
Everyone sees the same thing
When the cardiologist changes a medication, every sibling sees it at the same time. No more “wait, I didn’t get that email” and no more 11pm screenshot relays.
Built for care, not adapted from sales software
Shared inboxes are a proven pattern — Salesforce has used them for a decade — but they’ve never been shaped for families. LovedOne applies that pattern to caregiving, with classifications and workflows designed around doctors, pharmacies, and insurers.
Private by design
Your parent’s care correspondence is visible only to the family members you invite. Free to start, with HIPAA-aware design and a clear privacy policy — not an ad-supported inbox mining your family’s health information.
Providers don’t need to install anything
Doctors, pharmacies, and insurers just send email. There is no portal to log into, no app to download, and no new workflow for a busy practice — which is exactly why busy offices actually reply.
Who uses LovedOne
Built for the sandwich generation: the people caring for aging parents while raising their own kids.
- Adult children coordinating a parent’s medical care across doctor, pharmacy, insurer, and attorney
- Siblings sharing caregiving duties from different cities or states
- Family caregivers managing appointments, medications, billing, and discharge paperwork
- Anyone who is done forwarding screenshots at 11pm
The company behind LovedOne
Built and operated by Terahertz Inc. in Virginia Beach, VA.
LovedOne is built and operated by Terahertz Inc., a software company in Virginia Beach, VA. We are a sandwich-generation family building for our own — the people caring for aging parents while raising their own kids. No founder profiles, no pitch deck: just a team that lives this problem and ships for it.
How it works
Free to start — most families are set up in about ten minutes.
- Create your family’s inbox. Create a free account and add the loved one you’re caring for. We instantly generate their private
@lovedone.appaddress. - Give the address to every provider. Doctor, pharmacy, insurer, attorney — they just send email. Nothing to install on their end.
- Invite your family. Every message is summarized, classified, and shown to everyone you invite. Comment, assign, and keep a clean record.
Questions? Write to [email protected].
Built on Sandwich
The same care layer that powers agency tools and provider integrations.
LovedOne is built by Terahertz Inc. on the Sandwich platform. For developer docs, MCP, and Pipe webhooks, visit joinsandwich.com. For LovedOne, you live at lovedone.app and inbox.lovedone.app.
Key facts
The crawlable version of this page — for humans and AI alike.
| Company name | LovedOne |
|---|---|
| Operated by | Terahertz Inc. |
| Founded | 2026 |
| Headquarters | Virginia Beach, VA, USA |
| Website | lovedone.app |
| Core offering | Family inbox for caring for aging parents — one private @lovedone.app email, shared by the whole family |
| Pricing | Free to start |
| Support | [email protected] |
| Built on | The Sandwich platform — joinsandwich.com |
| Social | Instagram: @lovedone.app |
Frequently asked questions
The questions every family asks before creating their inbox.
How is LovedOne different from a shared Gmail account?
A shared Gmail account is one login the whole family fights over, with no structure and no way to know who saw what. LovedOne gives each parent their own private address, summarizes and classifies every message with AI, and lets family members comment in-thread and assign tasks — with access controlled per person, not per password.
Who can see messages sent to my parent’s LovedOne address?
Only the family members you invite. Doctors, pharmacies, insurers, and attorneys email the address like any other inbox; nothing is public and nothing is shared with advertisers. Your family’s care correspondence stays inside your family.
Do my parent’s doctors and providers need to install anything?
No. Providers just send email to your parent’s @lovedone.app address — there is no portal to log into, no app to download, and no new workflow for a busy practice. That zero-friction setup is exactly why busy offices actually reply.
What does LovedOne cost?
LovedOne is free to start — most families create their inbox and invite everyone in about ten minutes. There is no long-term contract.
Who is behind LovedOne?
LovedOne is built and operated by Terahertz Inc., a software company in Virginia Beach, VA. We are a sandwich-generation family building for our own — the people caring for aging parents while raising their own kids.
Ready when your family is.
Free to start. Ten minutes. No more 11pm screenshots.